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Terms of Service

Effective date: 1 August 2026  ·  DIREWOLFOS (Reg. No: K2026XXXXXX)

1. Acceptance of Terms

By accessing or using DireWolfOS ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Description of Service

DireWolfOS is a Software-as-a-Service (SaaS) platform providing:

3. Subscription Plans and Billing

3.1 Plans

Annual billing options are available at discounted rates as displayed on our pricing page.

3.2 Free Trial

All plans include a 14-day free trial. No credit card is required to start. After the trial period your selected plan will be charged automatically unless you cancel before the trial ends.

3.3 Payment Processing

Payments are processed by Lemon Squeezy (a Stripe company). By subscribing you authorise Lemon Squeezy to charge your payment method on a recurring basis.

3.4 Cancellation

You may cancel your subscription at any time from within the Platform under Settings → Billing, or by contacting support@direwolfos.com. Cancellation takes effect at the end of your current billing period. You retain access until your billing period ends.

3.5 Price Changes

We reserve the right to change subscription prices with 30 days written notice to your registered email address.

3.6 Howl Top-ups

Additional Howls may be purchased as one-time top-ups. Top-up Howls expire 12 months from purchase and are non-refundable once used.

4. Acceptable Use

4.1 You agree to:

4.2 You agree NOT to:

5. Meta Platform Integration

5.1 Third-party Terms

Use of our Meta integration is subject to Meta's Terms of Service, Developer Policies, and Advertising Policies. You are solely responsible for ensuring your use complies with Meta's policies.

5.2 Ad Account Limits

6. AI Training Data

6.1 Data Collection

By using DireWolfOS, you agree that anonymised and aggregated performance data from your ad campaigns may be used to train and improve our AI models, including ad copy patterns, performance metrics, industry data, and geographic performance data.

6.2 Anonymisation

All data used for AI training is anonymised. Your personal information, business name, and identifying details are removed before any data is used for model training.

6.3 Opt-out

If you do not wish your data to be used for AI model training, contact support@direwolfos.com.

7. Intellectual Property & Trademarks

7.1 Platform

DireWolfOS and all related technology are owned by DIREWOLFOS and protected by applicable intellectual property laws.

7.2 Your Content

You retain ownership of all content you create using the Platform. You grant us a limited licence to process your content solely to provide our service.

7.3 Trademarks

"DireWolfOS", the DireWolfOS logo, and related marks are trademarks of DIREWOLFOS. You may not use them without our prior written permission, except to accurately refer to the Platform.

8. Disclaimers and Limitation of Liability

8.1 No Guarantee of Results

We do not guarantee any specific advertising results, ROAS targets, or business outcomes.

8.2 Limitation of Liability

To the maximum extent permitted by law, our total liability to you shall not exceed the amount you paid us in the 3 months preceding the claim.

9. Termination

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if payment fails repeatedly. Upon termination your data is retained for 90 days then deleted.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Disputes are subject to South African courts.

11. Changes to Terms

We will notify you of material changes by email with at least 30 days notice. Continued use after changes take effect constitutes acceptance.

12. Trust & Safety

12.1 Your Responsibility

You are solely responsible for the prompts, uploads, reference media, and other materials you submit to the Platform, and for the outputs generated from them.

12.2 Prohibited Content

You must not use the Platform to create, upload, or publish content that is illegal, deceptive, non-consensual, infringing, abusive, or otherwise harmful, and you must not present AI-generated content as genuine photography or footage where doing so would be misleading or unlawful.

12.3 Enforcement

We may review, restrict, remove, or decline to generate content we reasonably believe violates this section, and may suspend or terminate accounts for repeated or serious violations under Section 9 (Termination).

13. Media Upload Agreement

13.1 Your Uploads

When you upload a reference image, product photo, logo, or other media ("Uploaded Media") to generate a creative, you confirm that you own the Uploaded Media or otherwise have all rights and permissions necessary to use it — including the consent of any identifiable person appearing in it.

13.2 Prohibited Uploads

You must not upload media depicting a real person without their consent, media you do not have the rights to use, or media intended to deceive, defame, or infringe on another party's rights.

13.3 Processing

Uploaded Media is sent to our third-party AI generation providers solely to produce your requested output, and is otherwise handled per our Privacy Policy.

Contact
support@direwolfos.com  ·  28 Doringboom Street, Brackenvelle, Cape Town, 7560, South Africa